Shipping Policies/FAQs

$6.95 Flat Rate Shipping is Ground Advantage Economy via USPS. UPS shipping options are available at checkout for an increased rate.

Q. What carriers do you use for shipping?
A. We currently ship via USPS and UPS.

Q. Do you accept returns?
A. Due to the nature of what we sell, we do not accept returns, exchanges or cancellations. Please contact us with any concerns.

Q. My shipment was damaged, what do I do?
A. If you received damaged items, please notify us within 48 hours via email at cottonstategifts@gmail.com. If you purchased Route Shipping Insurance, damaged shipment claims should be filed directly through Route.

Q. How do I get in touch with someone about my order?
A. Please send an email to cottonstategifts@gmail.com. Make sure to include your order number, and the email associated with the order.